Liz is friendly and very knowledgeable about client affairs, and will always go the extra mile to help, no matter what the query.
She has a detailed knowledge of payroll and pension payments , care, rehabilitation and therapy payments, plus payments of utilities, insurances and other expenditure.
Liz also assists with the annual reports to the Office of the Public Guardian.
Liz has been involved in a number of high value clinical negligence claims and is familiar with the multiple care and support packages that need to put in place to improve the client’s quality of life, sometimes following catastrophic injuries.
Liz is supportive and offers reassurance to clients and their family at a time when things can often seem overwhelming and complicated.
She approaches all client questions and worries with a ‘no question is a stupid question’ attitude. She is able to quickly put people at ease and deal with all manner of enquiries, referring to either Emma or Ewan in more complex matters.